privacy policy

Effective Date: July 9, 2026

Welcome to The Forgotten Joint (“TFJ,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.

Information We Collect

Depending on how you interact with our website, we may collect:

Your name

Email address

Mailing address

Billing and shipping information for purchases

Donation information

Information submitted through contact forms or financial assistance applications

Newsletter subscription information

Website usage information collected through cookies or analytics tools

Payment information is processed securely by our third-party payment providers. The Forgotten Joint does not store complete payment card information on our servers.

How We Use Your Information

We use your information to:

Respond to questions and requests.

Process donations and merchandise orders.

Send newsletters or updates if you choose to receive them.

Review applications for financial assistance programs.

Improve our website and educational resources.

Comply with legal obligations.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website or process donations, payments, shipping, email communications, or website analytics. These providers are only given the information necessary to perform their services.

We may also disclose information when required by law or to protect the safety, rights, or property of The Forgotten Joint or others.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance, remember user preferences, and understand how visitors use our website. Additional information is available in our Cookie Policy.

Email Communications

If you subscribe to our newsletter or updates, you may receive emails about educational content, organization news, fundraising efforts, merchandise, and community initiatives. You may unsubscribe at any time using the link included in our emails.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

Third-Party Links

Our website may contain links to third-party websites, including healthcare providers, educational organizations, and partner resources. We are not responsible for the privacy practices or content of those websites.

Your Choices

You may contact us to:

Request access to personal information we maintain about you.

Request corrections to inaccurate information.

Request deletion of information when appropriate and permitted by law.

Ask questions about how your information is used.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on The Forgotten Joint website.